Closed Beta FAQ
For inquiries regarding Cygames ID, please contact Cygames ID for support.
Can I change platforms after applying?
Your selected platform cannot be changed after submitting an application.
Do I need a PlayStation®Plus or Nintendo Switch Online membership to participate?
・For PlayStation®5 / PlayStation®4 players:
A PlayStation®Plus membership is not required.
・For Nintendo Switch™ 2 players:
A Nintendo Switch Online membership is required to access online multiplayer features.
Is the closed beta free to play?
The closed beta is free to play.
However, you'll need a broadband Internet connection to play online.
Players are responsible for any data charges incurred from their internet service providers.
How will I know if I get selected?
Players who are selected to participate in the closed beta will be sent a notification email to the email address linked to their Cygames ID.
This email serves as an official notification, and no individual updates will be provided.
Please ensure that your registered email address can receive mail.
To ensure you receive our emails, please add "@cygames.com" to your email allowlist if you use domain filters.
Notification emails will be sent out sequentially and will not be reissued under any circumstances.
Can I transfer my closed beta play data to the retail version?
No. Play data from the closed beta cannot be transferred to the retail version.
Can I play with players from different regions?
Yes. Cross-region multiplayer is available.
Can I play with players on different platforms?
Yes. Cross-platform multiplayer is available.
Are I get any rewards or bonuses for participating in the closed beta?
There are no rewards or bonuses for participating in the closed beta.
Can I play on the original Nintendo Switch™?
No. Granblue Fantasy: Relink - Endless Ragnarok is only compatible with Nintendo Switch™ 2, PlayStation®5, PlayStation®4, and Steam®.
What languages are supported in the closed beta?
English, Japanese, French, Italian, German, Spanish, Brazilian Portuguese, Traditional Chinese, Simplified Chinese, and Korean.
Disclaimer
- A Cygames ID is required to apply for the closed beta.
- Applications are limited to one entry per Cygames ID.
- Save data and play data from the closed beta cannot be transferred to the retail version of the game.
- A PlayStation®Plus subscription is not required to participate on PlayStation®5 or PlayStation®4.
- A Nintendo Switch Online membership is required to participate on Nintendo Switch™ 2.
- Your selected platform cannot be changed after submitting an application.
- Codes may not be usable in regions other than the region selected on your application.
- We will not reissue or exchange codes that cannot be used due to incomplete or incorrect information.
- Winners are selected at random and not based on order.
- If the application page is slow or unresponsive due to high traffic, please try again later.
- Selection notifications and all closed beta communications will be sent to the email address associated with your Cygames ID.
- Transferring, selling, or lending the closed beta software or participation rights to any third party is strictly prohibited.
- We're unable to respond to individual inquiries regarding selection results.
- Participants must read and consent to the Disclaimer, Terms of Service, and Privacy Policy to participate.
- The closed beta represents a version of the game under development and will differ from the retail version of the game.
- Unauthorized copying, modification, or reverse engineering of the closed beta software is strictly prohibited.
- Actions that interfere, damage, or hinder the operation of the closed beta or the experience of other users are strictly prohibited.
- The closed beta schedule is subject to change without notice due to unforeseen delays in development or other factors.
- Should unexpected issues occur, we may perform emergency maintenance or suspend/terminate the closed beta.
- Individual support for in-game bugs or gameplay issues will not be provided during the closed beta.
- Data obtained through the closed beta will be used for improvement and analysis purposes.
- If a participant violates these terms, we reserve the right to revoke their eligibility to participate at any time.
- Users are responsible for any data charges incurred from their Internet service providers.